In this talk, using years of experience helping users in both free and premium plugin support, Ben will take you through what makes a good support request, how you can create better support requests, and how good support requests make WordPress better for everyone.
Do you know that there’s a link between your support tickets and better documentation? Do you find yourself frustrated at developers and support reps who can’t seem to diagnose issues arising from their plugins or themes? Do you want to find better answers to your support questions, more quickly? Plus, the two-minute method of solving +50% of your support requests before you even send them.